FanExam is a complete solution to implement Net Promoter® Score (NPS) on your web SaaS app, website, or mobile app. FanExam will automatically survey your customers and create
reports based on their scores and responses.
With the huge growth of SaaS apps - and web-based interfaces taking a lead-role in customer interactions, we identified a lack of a system that could surface true customer sentiment about a product/company.
We are big fans of Fred Reichheld and Rob Markey, and of their NPS creation, and we believed this is an ideal solution to offer true loyalty analytics.
We wanted something simple and that could bring immediate results - alas,
The founders of FanExam have been in the web analytics and ad industries since pretty much their beginning. They previously founded these companies:
FanExam is based in Wageningen, The Netherlands. Are you in town and want to talk about customer loyalty? Reach out to us!