Packed with juicy features

... and still amazingly simple to use.
 

Complete NPS® solution


A turn-key solution for the Net Promoter Scoresm framework. Works perfectly on SaaS products, content sites, ecommerce stores or any other website & installs in under 5 minutes.

Beautiful survey design & UX


A survey designed to call attention and extract the best possible feedback from your customers. Engineered using the best practices recommended by the creators of the NPS framework.

Completely customizable


Works in any language - or even use your own copy and customize the survey text according to your target audience.

TIP: A great way to maximize valuable insights is to create custom follow-up questions based on the visitor's rating.

NPS data in your Analytics platform


Although our dashboard has complete NPS reports - we don't want to force your team to add another dashboard to analyze data. So we play very well with other analytics platforms, pushing our data automatically to the major analytics platform available.

  Click on the logos to read more about each integration.

React immediately


React immediately to negative feedback. Get a real-time email every time a user leaves an open feedback. Direct different types of feedback to different email accounts, example Detractors to the CEO.

Leverage promoters


When a user rates your product as a promoter we ask them to immediately talk about your brand. No better time to ask your fans for help to get the word out then right after they committed their loyalty to your website.

Intelligent feedback elicitation


Our semantic text analysis feature interprets open feedback in real-time, and persuades visitors to elaborate on their perceptions and send the best possible feedback.

Segment NPS results


Not all of our clients are the same. Drill-down NPS results based on specific visitor traits, such as:

  • Plan type
  • Client size
  • Feature used

Or any other characteristic you see valuable.

Your customer experience grader.

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Net Promoter, NPS, and the NPS-related emoticons are registered service marks, and Net Promoter Score and Net PromoterSystem are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld