The Net Promoter Score (NPS) is a simple and surprisingly effective method to get actionable customer feedback. This customer feedback can in turn drive your SEO -Search Engine Optimization and deliver more focused traffic to your website. The main method to get information on your website visitors is Google Analytics. SeoHighLighter is a tool to […]
This post explains how to set up a Net Promoter Score survey on WordPress. Starting to collect NPS on WordPress is simple and free. Setting up the FanExam Net Promoter Score survey on a WordPress site is simple: Install the WordPress plugin Scripts n Styles Open a Fanexam account at FanExam Create Account Copy the […]
Google Tag Manager (GTM) is a free tool that makes it easy for marketers to add and update website tags — including conversion tracking, site analytics, remarketing, and more—with just a few clicks, and without needing to edit your website code. If your site uses GTM, you can easily deploy FanExam. You can also bring […]
We are in the age of data-driven decisions (or at least data-influenced) – and every website should rely on analytics as a source of information to drive strategy. You – or someone on your team – probably interacts with Google Analytics multiple times a week, slicing and dicing visitor behavior data trying to uncover insights. […]
One of the top requested integrations for the FanExam platform was Intercom – a CRM platform for SaaS companies that makes it easy to personally communicate with their users through targeted, behavior-driven email and in-app messages. How did we learn this? We asked FanExam users for open feedback through our own NPS survey!
Get your Net Promoter Score data in Slack. Slack offers a real-time messaging, archiving and search tool that facilitates better communication within a team. In Slack’s own words: Slack brings all your communication together in one place. It’s real-time messaging, archiving and search for modern teams. We use Slack. It’s our central nervous system for […]