FanExam – the officially licensed NPS system

FanExam is a complete solution to implement Net Promoter® Score (NPS) on your SaaS (Software as a Service) app or website. FanExam will automatically survey your customers and create reports based on their scores and responses. We keep track of who was surveyed and make sure your customers are heard.

  • FanExam is simple to install and operate.  Start with automatic email notifications, and add Google Analytics and Intercom as you see fit.
  • FanExam is trusted by hundreds of companies and organizations. Our users range from multi-national companies to startups.
  • We offer advanced customization as part of our service.  If you have a special need, just ask.
  • FanExam keeps your data as long as you are a customer.  No additional data retention fees.

Our NPS solution is a simple to use feedback system.  Despite its simplicity in use, FanExam allows near real-time feedback and automatic integration into Google Analytics and Intercom.  You can even automate advanced workflows, such that the right action is taken on what your customers say and think.