NPS and Covid-19

How can you help your customers better during the Corona / Covid-19 pandemic? Many people are suffering from the effects of Corona.  Millions, because they got the Covid-19 virus, and billions because their livelihoods are in danger and freedoms are curbed.  During this crisis, for better or worse, more and more business shifts to the …

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NPS in Japanese / 日本語のNPS

FanExam has improved its languages and is now offering NPS surveys in Japanese / 日本語のNPS: The translation from English to Japanese takes into account cultural differences of wording the questions. がんばろう!