Pricing
Limits
Monthly survey responses
Features
Complete NPS® reporting
Multi-language surveys
Instant social sharing for Promoters
React in real-time to feedback
Export data
Remove FanExam branding from survey
Custom NPS Text
Support
Support Type

Free

$0/mo
Limits
Monthly survey responses
100
Features
Complete NPS® reporting
Multi-language surveys
Instant social sharing for Promoters
React in real-time to feedback
Export data
Remove FanExam branding from survey
Custom NPS Text
Support
Support Type
Community

Starter

$29/mo
Limits
Monthly survey responses
500
Features
Complete NPS® reporting
Multi-language surveys
Instant social sharing for Promoters
React in real-time to feedback
Export data
Remove FanExam branding from survey
Custom NPS Text
Support
Support Type
Email

Basic

$99/mo
Limits
Monthly survey responses
5000
Features
Complete NPS® reporting
Multi-language surveys
Instant social sharing for Promoters
React in real-time to feedback
Export data
Remove FanExam branding from survey
Custom NPS Text
Support
Support Type
E-mail + Chat

Professional

$499/mo
Limits
Monthly survey responses
30000
Features
Complete NPS® reporting
Multi-language surveys
Instant social sharing for Promoters
React in real-time to feedback
Export data
Remove FanExam branding from survey
Custom NPS Text
Support
Support Type
Priority Email + Chat
Need even more? Contact us about our enterprise plans.

Got questions? We have answers!



Why do you have a free plan - are there any catches?

No catches whatsoever. We believe that customer feedback is crucial for any company's success and confident that once a company has tried using the NPSsm system and starts understanding what their customers truly believe. There's no reason you shouldn't create an account and try FanExam right now.

Can I upgrade or downgrade my plan at any time?

Yes, we won't lock you into any long-term plan, even if you decide to pre-pay. Upgrades happen immediately and downgrades take place at the end of the billing cycle.

Once the request limit has been reached, do you stop surveying visitors?

No - we continue surveying your site visitors even after your account has reached the maximum amount of monthly responses. This allows you to upgrade at any time, and see the additional responses.

Do the prices include VAT?

No, the prices on this site don't contain VAT - Value Added Tax - for European customers. During the subscription and payment process our reseller Fastspring takes care of VAT invoicing. If you have a valid VAT number, you don't have to pay VAT with Fastspring.