FanExam measures where your users give feedback in your SaaS / website. You can see the exact page and website address where the feedback was given.
Why is this feature so important?Seeing the feedback location allows you to associate user experience and feedback rating. This feature is most important for open text feedback. Because you see exactly where the issues in your website are, and where users are happy.
How can you see the page where your users left feedback?
In your Fanexam account, go to Dashboard > Export Data and in the columns to be exported choose “URL”. Export your data, and you can see the locations where the NPS feedback was given. Once you have exported your data, you can use them in a spreadsheet like excel or Google Sheets.