[Update 2019/2: Mural.ly is now Mural.co, links updated, text not changed] It’s with great pleasure that we will be sharing how leading SaaS companies & websites are using the Net Promoter Scoresm with FanExam. We are starting a collection of interviews with FanExam clients to share knowledge on how they are implementing NPS® to use …
How we use NPS at Mural.ly – FanExam Customer Interview Read More »
We are in the age of data-driven decisions (or at least data-influenced) – and every website should rely on analytics as a source of information to drive strategy. You – or someone on your team – probably interacts with Google Analytics multiple times a week, slicing and dicing visitor behavior data trying to uncover insights. …
One of the top requested integrations for the FanExam platform was Intercom – a CRM platform for SaaS companies that makes it easy to personally communicate with their users through targeted, behavior-driven email and in-app messages. How did we learn this? We asked FanExam users for open feedback through our own NPS survey! Intercom.com …
Get your Net Promoter Score data in Slack. Slack offers a real-time messaging, archiving and search tool that facilitates better communication within a team. In Slack’s own words: Slack brings all your communication together in one place. It’s real-time messaging, archiving and search for modern teams. We use Slack. It’s our central nervous system for …
When Neo took the red pill he forgave the “ignorance of illusion” of the fabricated reality of the Matrix in favor of “truth of reality” — even though it was a harsher, more difficult life. This is exactly how I feel towards SaaS companies that have embraced the Net Promoter Scoresm (NPS®) – they really …
Why your SaaS needs the Net Promoter Score to measure customer satisfaction Read More »
Hi, we just arrived to help you measure customer satisfaction on your website, SaaS product, or ecommerce store. Thank you,FanExam Team
