[Update 2019/2:  Mural.ly is now Mural.co, links updated, text not changed] It’s with great pleasure that we will be sharing how leading SaaS companies & websites are using the Net Promoter Scoresm with FanExam. We are starting a collection of interviews with FanExam clients to share knowledge on how they are implementing NPS® to use […]

We are in the age of data-driven decisions (or at least data-influenced) – and every website should rely on analytics as a source of information to drive strategy. You – or someone on your team – probably interacts with Google Analytics multiple times a week, slicing and dicing visitor behavior data trying to uncover insights.

One of the top requested integrations for the FanExam platform was Intercom – a CRM platform for SaaS companies that makes it easy to personally communicate with their users through targeted, behavior-driven email and in-app messages. How did we learn this?   We asked FanExam users for open feedback through our own NPS survey! Intercom.com

Get your Net Promoter Score data in Slack.  Slack offers a real-time messaging, archiving and search tool that facilitates better communication within a team. In Slack’s own words: Slack brings all your communication together in one place. It’s real-time messaging, archiving and search for modern teams. We use Slack. It’s our central nervous system for

When Neo took the red pill he forgave the “ignorance of illusion” of the fabricated reality of the Matrix in favor of “truth of reality” — even though it was a harsher, more difficult life. This is exactly how I feel towards SaaS companies that have embraced the Net Promoter Scoresm (NPS®) – they really

Hi, we just arrived to help you measure customer satisfaction on your website, SaaS product, or ecommerce store. Thank you,FanExam Team